Info

Das Chalet - General Information

Our professional property manager will contact you before your arrival to discuss all the relevant details. This way you don’t have to worry about anything and you can arrive stress-free. The check-in time is from 4 pm and later and check-out time is up until 10 am.  Alternative times are possible in consultation with our property manager. Access to the house is done by electronic code, so you can arrive at any time that suits you best.

Video surveillance is present at the outdoor locations, such as the main entrance and carport. When entering into the booking, you confirm agreeing to their presence.

During winter time it is possible to use the ski bus that stops just 50 meters from the chalet. The ski bus drives to the slopes in around 5-10 minutes.

Additional services
During your stay you can use the following services for an additional fee, which we are happy to organise for you:
 
  • food catering
  • home chef
  • dog sitter
  • dog hairdresser
  • massage
  • babysitter
  • mountain bikes and e-bikes
 
Additional information
We would like to point out the following additional information:
 
INCLUDED in your booking are:
 
  • Hochkönig Card (free use of summer lifts, hiking bus, swimming pools and museums)
  • Water, electricity, WiFi, sauna, RITUALS package, coffee beans for the espresso machine, toilet paper, dishwasher machine soap, firerplace wood, gas for the grill, hand soap and washing machine soap.
  • Bedding; All beds are neatly made and equipped with luxury bedding; At an additional cost, it is possible to have the bed linen changed by our cleaning service during stay.
  • Towels; One large towel, two medium towels and one small towel per person; At an additional cost, it is possible to have more towels delivered by our cleaning service during your stay.
  • More than enough kitchen towels, tea towels and cleaning cloths.
  • Dog towels (should you stay with your dog);
  • Firewood for the fireplace, and gas bottles for the outdoor grill;
  • Use of NETFLIX on the large screen TVs in the living room and gallery;
  • Sauna scents for the sauna;
  • Toilet paper for all (a total of six) toilets; As well as paper hygiene bags, tissues and cotton pads;
  • Explanation and tour of the chalet by our property manager. This will be done at a time that is convenient for you;
  • Mandatory tourist tax is included in your booking.
 
Additional costs at the time of booking:
 
  • The costs for the final cleaning (Euro 300,- per booking).
  • The accommodation costs for a pet are euro 15 per pet per night
  • The chalet has a charging station for electric cars (TYPE2, max 11kW). Additional costs apply and can be paid with your EV charging card that you also use for public charging stations. You can check with us beforehand whether your charge card is suitable for our charging station.
 
Additional environmental info:
 
  • The location of the chalet is in a very quiet natural environment, but where local residents also live. We therefore ask you not to make use of the outside terrace after 10 pm, this is meant in the context of a good night’s rest for the neighbourhood.
 
Additional booking info:
  • Check-in : from 4 pm
  • Check-out : until 10 am
  • (Remaining) booking amount: no later than 4 days before arrival because of banking processing times
  • Pets : 1 dog
  • Smoking : not allowed
  • Parking spaces : 4
  • Baby cot : free (on request)
  • High chair : free (on request)
  • Playpen : free (on request)
 
CANCELLATION TERMS
 
Free Cancellation
We have a free cancellation policy. This option is available up to 1 day (24 hours) before the actual day of arrival.
For example, you arrive on the 25th. You can cancel 100% free of charges up to and including the 23rd.
The cancellation costs thereafter are 100% of the total booking costs, including any additional costs such as cleaning.
 
Das Chalet is licensed/registered under number: 50415-005491-20
Das Chalet address

Street: Mühlbach am Hochkönig 491
Postal Code: 5505
City: Mühlbach am Hochkönig
Country: Austria

Check-In

04:00 PM

Check-Out

10:00 AM

Phone Number and Whatsapp number

+43 (650) 713-0426

E-MAIL ADDREss

info@das-chalet.com

No Smoking

100% Smoke Free

Pet Policy

Pets Allowed: Yes 🙂